Refund Policy

Training Sessions (In-Person & Online)

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• All personal training sessions are non-refundable once completed.

• No refunds will be issued for missed sessions.

• Sessions must be canceled or rescheduled at least 24 hours in advance to avoid forfeiting the session.

• Cancellations made within 24 hours of the scheduled session will be considered a late cancellation and the session will be charged in full.

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Training Packages

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• Training packages are non-refundable once the first session has been completed.

• Packages may include an expiration date, which will be clearly stated at the time of purchase.

• Any unused sessions remaining after the expiration date will be forfeited.

• Packages are non-transferable and may only be used by the original purchaser.

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Online Training & Custom Programs

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• Due to the personalized nature of online training and custom workout programs, all sales are final once the program has been delivered.

• No refunds will be issued after a custom plan, training schedule, or online program has been created and sent to the client.

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Exceptional Circumstances

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Refunds may be considered on a case-by-case basis in exceptional situations, such as medical issues, at the sole discretion of Torres Fitness. Documentation may be required.

Payments

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• All payments are processed securely.

• Any approved refunds will be issued to the original payment method.

• Processing fees charged by third-party platforms (including Venmo or other payment processors) are non-refundable.